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Price Increase Letter Template: Notice to Customers

A price increase letter tells customers that a price is going up, by how much and from when, with enough notice for them to plan. It gives the honest reason in a sentence or two, says what stays the same, offers a way to soften the change where there is one, and thanks them. Clear and early beats apologetic and late.

Get these right before you write

  1. 1Give at least 30 daysโ€™ notice, more for contracts and annual plans.
  2. 2Put the old price, the new price and the date in the first paragraph.
  3. 3Give the real reason briefly; do not over-explain or apologise.
  4. 4Offer a choice where you can: lock in the current rate by prepaying, or move to a smaller plan.

Structure

The document opens with these headings and blanks.

Price increase letter
Subject: [Your [service] price from [date]]
Dear [name],
[From [date], the price of [service] will change from [old] to [new].]
[Why, in one or two honest sentences.]
[What stays the same, or what is better.]
[Any option: lock in the current price, switch plans, prepay.]
[Who to contact with questions.]
[Thanks, name, business]

A complete example

Written by the AI from this brief, exactly as the workbench would write yours:

A letter from Hannah Kowalski, owner of a small office-cleaning company, to her 40 business clients: from 1 April 2027 the weekly cleaning rate rises from 32 to 35 euros an hour, the first increase in three years, because wages and supplies have gone up; the same team and schedule stay in place; clients who prepay six months before 15 March keep the current rate until September; questions to Hannah by phone or email.

Notice of Rate Change Effective 1 April 2027

Dear Valued Client,

I am writing to let you know about an upcoming change to our weekly cleaning rate, with plenty of notice so you can plan ahead.

What is changing

Current rate New rate
Weekly cleaning, per hour โ‚ฌ32 โ‚ฌ35

The new rate takes effect on 1 April 2027. This is our first increase in three years.

Why

Over that time, wages and the cost of cleaning supplies have risen steadily. This adjustment allows us to keep paying our team fairly and to continue using quality materials in your premises.

What stays the same

  • The same team you know will keep cleaning your offices.
  • Your current schedule stays in place.
  • Our standards of service remain unchanged.

Option to keep the current rate

If you prepay six months of service before 15 March 2027, you will keep the current rate of โ‚ฌ32 per hour until September 2027. If you would like to take up this option, please get in touch and I will arrange the invoice.

Questions

I am happy to talk through anything in this letter. You can reach me directly by phone at [phone number] or by email at [email address].

Thank you for your business and your trust over the years. It is a pleasure to work with you, and I look forward to continuing to look after your offices.

Kind regards,

Hannah Kowalski Owner, [company name]

Names, figures and dates in the example are made up for illustration.

How it works

  1. 1Open the template: a document with the skeleton and the brief appears.
  2. 2Add one line about your case to the brief, or attach your notes as sources, and press First draft.
  3. 3Edit directly, or ask the AI to tighten, expand or translate any passage; every AI change is reviewed before it lands.
โœจ Write one from this template

Questions

Can I use the example as it is?
The example shows the shape and tone; its names and figures are made up. Open the template and give the AI your own facts, and it writes yours in the same shape.
Does it work in English and Chinese?
Yes. The document is written in the language of your brief, and any passage can be translated afterwards.
Is it free?
Writing is billed by the tokens used, usually a few credits per draft; the template, the skeleton and the editor cost nothing.

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