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Job Posting Template: Role, Requirements, Offer, with Example

A job posting is an advertisement aimed at one person: what the company is, what the role does day to day, what you must and would like them to bring, what you offer, where and how they will work, and how to apply. The honest ones get fewer, better applications.

Get these right before you write

  1. 1Describe the work, not the ideal human; 'you will…' beats 'you are…'.
  2. 2Split must-have from nice-to-have; a long must list filters out good people.
  3. 3Say what you offer in specifics: range, hours, remote policy, growth.
  4. 4How to apply and what happens next, with a timeline.

Structure

The document opens with these headings and blanks.

[Role] — [company]
[Two lines about the company.]
##What you will do
[...]
##What we are looking for
Must: [...]
Nice to have: [...]
##What we offer
[...]
Location: [...] · Type: [...]
To apply: [...]

A complete example

Written by the AI from this brief, exactly as the workbench would write yours:

A job posting for a senior customer-support agent at an e-commerce company in Shenzhen: the role handles chat and email for payment and account issues and mentors two juniors; must have three years in support and fluent written Chinese and English; nice to have SQL and experience with payment disputes; offer 12,000 to 16,000 yuan a month, hybrid three days in the office, a training budget; apply by email with a résumé, replies within a week.

Senior Customer Support Agent – [Company name], Shenzhen

About Us

[Company name] is an e-commerce company based in Shenzhen, [one line on products and customers needed]. Our support team keeps customers confident at the moments that matter most: paying and managing their accounts.

The Role

As a Senior Customer Support Agent, you will:

  • Handle customer conversations over chat and email, focused on payment and account issues
  • Resolve cases end to end, escalating only where needed and following up until closed
  • Mentor two junior agents: review their replies, coach on tricky cases and help them grow
  • Spot recurring problems and flag them to the wider team so they get fixed at the source

What We Are Looking For

Must-have

  • At least three years of experience in customer support
  • Fluent written Chinese and English
  • Calm, clear communication with customers who may be frustrated about money or access
  • A collaborative attitude and genuine interest in helping others improve

Nice-to-have

  • Working knowledge of SQL for looking up orders and account data
  • Experience handling payment disputes (chargebacks, refunds, failed transactions)

What We Offer

Salary 12,000 – 16,000 yuan per month, depending on experience
Working pattern Hybrid – three days a week in the office
Development A dedicated training budget for courses and certifications

Location and Type

  • Location: Shenzhen, hybrid (three office days per week)
  • Type: Full-time, permanent [confirm contract type]

How to Apply

Send your résumé by email to [application email]. A short note on why this role interests you is welcome but not required. We reply to every applicant within one week.

Names, figures and dates in the example are made up for illustration.

How it works

  1. 1Open the template: a document with the skeleton and the brief appears.
  2. 2Add one line about your case to the brief, or attach your notes as sources, and press First draft.
  3. 3Edit directly, or ask the AI to tighten, expand or translate any passage; every AI change is reviewed before it lands.

Questions

Can I use the example as it is?
The example shows the shape and tone; its names and figures are made up. Open the template and give the AI your own facts, and it writes yours in the same shape.
Does it work in English and Chinese?
Yes. The document is written in the language of your brief, and any passage can be translated afterwards.
Is it free?
Writing is billed by the tokens used, usually a few credits per draft; the template, the skeleton and the editor cost nothing.

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