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Work Report PPT Template: Structure and a Full Example Deck

A work report deck is what you put on the screen when you report to a manager or a committee: the period's results against targets, the problems and what you did about them, the next period's plan, and what you need. Leaders read the slide titles; each title should state its point.

Get these right

  1. 1Write each slide title as a sentence that states the point: 'Tickets up 18%, targets still met', not 'Q3 data'.
  2. 2Put numbers next to their targets; a figure without a target says nothing.
  3. 3Problems come with what you did; the slide after them is the plan.
  4. 4End with the asks: who, what, by when. Leaders act on that slide.

Structure

The deck opens with these slides, in this order.

  1. 1Work reportTitle
  2. 2Results against targetsBullets
  3. 3Problems and what we didBullets
  4. 4Next periodTwo columns
  5. 5What we needBullets
  6. 6Thank youClosing

A complete example Β· 7 slides

Designed by the AI from this brief, exactly as the workbench would design yours:

A ten-minute Q3 2026 work report by a customer-support team lead to the leadership team: 12,480 tickets (+18% on Q2), median first response 6 minutes against a target of 8, CSAT 4.6 against 4.5; payment failures are 31% of tickets and now go to the payments team with a 48-hour target; Q4: launch the login self-help page in November, hire one agent; asks: IT to fix the ticket export by October 20, approval for the hire.
Customer Support β€” Q3 2026 Work Report
Report to the leadership team | Support team lead | October 2026
Speaker notes Β· Good morning. This is the support team's quarterly report for Q3 2026. In ten minutes I will cover results against targets, the main problem we faced and what we did about it, the plan for Q4, and two things we need from the room.
We beat all three targets on 18% more volume
  • β€’12,480 tickets handled, up 18% on Q2
  • β€’Median first response 6 minutes against a target of 8
  • β€’CSAT 4.6 against a target of 4.5
  • β€’Volume grew faster than headcount, which stayed flat at six agents
2 / 7
Speaker notes Β· Ticket volume rose 18 percent quarter on quarter to 12,480. Despite that, median first response came in at six minutes, two minutes inside the eight-minute target, and CSAT finished at 4.6 against 4.5. Headcount stayed flat at six agents, an illustrative detail for this template; the team absorbed the growth through better routing rather than more people.
Every metric landed on the right side of its target
02468First response (min)CSAT (out of 5)864.54.6TargetQ3 actual
  • β€’First response two minutes faster than target
  • β€’CSAT 0.1 above target while volume rose 18%
3 / 7
Speaker notes Β· This chart puts actuals next to targets. First response is lower is better, and we came in two minutes under. CSAT is higher is better, and we edged above the 4.5 line. The point is that speed and satisfaction held up together even as volume climbed.
Payment failures were a third of tickets, so we rerouted them
  • β€’Payment failures made up 31% of all Q3 tickets
  • β€’Agents could only acknowledge them, not fix them
  • β€’Since September these tickets go straight to the payments team
  • β€’Payments team works to a 48-hour resolution target
  • β€’Support keeps the customer informed until the case closes
4 / 7
Speaker notes Β· The biggest problem this quarter was payment failures, which accounted for 31 percent of tickets. Our agents could not resolve them, only acknowledge them, which hurt resolution time. We agreed a new path with the payments team: these tickets now route directly to them with a 48-hour resolution target, while support owns the customer communication. The September start date is an illustrative detail for this example.
Q4 plan: cut demand with self-help and add capacity
Reduce demand
  • β€’Launch the login self-help page in November
  • β€’Target the second-largest ticket category after payments
  • β€’Measure login tickets before and after launch
Add capacity
  • β€’Hire one additional support agent
  • β€’Start onboarding before the December peak
  • β€’Keep first response under 8 minutes through Q4
5 / 7
Speaker notes Β· Q4 has two moves. On the demand side, we launch the login self-help page in November, aimed at login issues, which are our next largest category after payments in this example. On the capacity side, we hire one agent so onboarding is done before the December peak. Together these should keep first response inside target as volume continues to grow.
Two asks: an IT fix by October 20 and approval to hire
  • β€’IT: fix the ticket export by October 20
  • β€’Export has been failing since mid-September, blocking weekly reporting
  • β€’Leadership: approve one additional agent hire for Q4
  • β€’Approval this week lets us post the role before November
6 / 7
Speaker notes Β· We need two things. First, the ticket export is broken and has been since mid-September in this example, which means weekly reporting is done by hand; we ask IT to fix it by October 20. Second, we ask for approval of one agent hire. A decision this week lets us post the role in time to onboard before the holiday peak.
Thank you
Questions? | Full Q3 ticket data available on request
7 / 7
Speaker notes Β· That is the Q3 report. The short version: targets met on higher volume, payment failures rerouted, and two asks on the table. I am happy to take questions, and the full ticket data is available to anyone who wants it.

Names, figures and dates in the example are made up for illustration; pictures were generated.

How it works

  1. 1Open the template: a deck with this structure and the brief appears.
  2. 2Add one line about your case, or attach your notes, spreadsheets or recordings as sources, and press First draft.
  3. 3Edit any slide yourself, or ask the AI to tighten it, chart its figures, add a picture or reorder the deck; download .pptx when it is ready.
✨ Make one from this template

Questions

Does the .pptx open in PowerPoint, Keynote and WPS?
Yes. Text, bullets, pictures and speaker notes are ordinary PowerPoint objects, and charts are native charts you can edit there.
Can I use the example as it is?
The example shows the shape; its names and figures are made up. Open the template and give the AI your own facts, and it designs yours in the same shape.
Is it free?
Writing is billed by the tokens used, usually a few credits per deck; a generated picture is 4 credits; the template, the editor and the download cost nothing.

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