Resignation Letter
[Date]
Dear [Manager's name],
Notice of resignation
I am writing to let you know that I am resigning from my position as Customer Support Shift Lead at [company name]. In line with my 30-day notice period, my last working day will be Friday, 7 November 2026.
Thank you
Thank you for the past three years. I am grateful for the trust you placed in me and for the chance to lead a shift. Working with this team has been the best part of the job, and I have learned a great deal from you and from the agents I have had the privilege to support.
Handover
I want to make the transition as smooth as possible. Before 7 November I will hand over the following to Wang Fang:
- The shift roster, including current assignments and planned cover
- The escalation contacts and the process for using them
- The training of the new agent, with notes on progress so far and what remains
I am happy to document anything else you feel is needed and to be available for questions during the notice period.
Thank you again for everything. I wish you and the team continued success.
Kind regards,
Li Lei Customer Support Shift Lead